Refund Policy

Eligibility for Refunds

At Developmx, we want every participant to feel confident about their learning journey. Our refund policy ensures fairness while maintaining the integrity of our mental clarity programs.

• Requests made within the first 14 days of enrollment are eligible for full consideration
• Programs with less than 25% completion rate qualify for partial refunds
• Technical issues preventing access will be evaluated on individual basis
• Medical circumstances with documentation receive priority review
• Duplicate purchases or billing errors are immediately eligible for full refunds

Refund Process Steps

Refund Scenarios

Different situations may affect your refund eligibility. Here's what applies to various circumstances:

• Full Refund: Requests within 7 days with minimal program engagement (under 10% completion)
• Partial Refund: Requests within 14 days with moderate engagement (10-25% completion)
• Credit Option: Beyond 14 days but within 30 days, account credit may be offered for future programs
• Technical Issues: Platform problems preventing access extend the refund window by affected days
• Group Programs: Special consideration for programs with fixed start dates and group dynamics

Payment Method Specifics

Refunds are processed back to your original payment method, though timing may vary:

• Credit and debit card refunds appear within 5-7 business days
• Digital wallet refunds (PayPal, etc.) process within 3-5 business days
• Bank transfer refunds may take 7-10 business days depending on your bank
• International payments might require additional processing time

Important Considerations

Please note these important aspects of our refund policy:

We believe in the value of our mental clarity programs and work diligently to ensure participant satisfaction. While we process legitimate refund requests fairly, we also protect the integrity of our educational content and community.

Participants who have completed more than 50% of a program are generally not eligible for monetary refunds, though we may offer alternative solutions such as program extensions or additional resources.